Lost a pair of pants, didn't notify me of it, won't call me back about it, now in claim process and that's taking a long time. Bad customer service. Overpriced and takes too long.
They need to get workers that smile and are friendly.
I just started using this cleaners due to the location being close to our house. On my third time to get my shirts laundered and starched I received a $98.00 Ralph Lauren shirt back from the cleaners with a button that holds the collar down torn off the shirt and also a hole in the shirt. I immediately returned the shirt to the cleaners and requested that the cleaners replace my shirt. After waiting approximately a week I received a phone call telling me that Scott Cleaners would not replace my shirt..They made up excuses for not replacing my shirt even though they clearly are at fault!! I hope you read this review and do not use Scott Cleaners as they are clearly the worst cleaners I have ever used. . I look forward to the day when the sign on the front door of Scott Cleaners in Edmond, OK says (NO LONGER IN BUSINESS).......
The receptionist could be a little more friendly and personable, but they were quick and efficient!
Scott Cleaners is a US Laundry based in Edmond, Oklahoma. Scott Cleaners is located at 792 E Danforth Rd, Edmond, OK 73034, USA.
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