I do it so hopefully the establishment will see it and fix the issue.
Maybe other folks can be bribed to give a better review or to take down a review. That's not going to happen with me.
Ordered food from here via online by accident. And man was it an accident. This was the worst Chinese take out I have had in Oklahoma City. Especially based on the fact that we went on a Friday night around 650PM there should have been no reason to have had old tasting food it should have been fresh. Wish I could give it zero stars will never make that mistake again.
I walked in to place a take out order and the phone takes precedence over any customers in the store. It rang twice while I was trying to place a simple order and they answered the phone and instead of placing them on hold and completing my order. As a result, when I got home I was missing an entree. The proteins in the egg Foo young tasted stale. Won't be going back.
Obviously there are plenty of previous bad reviews about this place. I have since been back to the NEW GREAT WALL which is where we meant to order food from and it was outstanding and fresh.
10/25/17
Wanted to add to the rest of this story. After I left this review I was contacted by the owner/management. They made me several offers to make it right and give us a free meal. I did not want their food. I just wanted my money back. They could not do that but the would offer me more free food if I changed or took down my review.
I have lived in Edmond for years...The food from Great Wall has really taken a brutal turn for the worse! The dumplings are now pre-made and greasy. The Mongolian beef had way too much fish sauce and the beef was slimy....yes slimy and nasty. The last two times I have order from here....just awful!
I do want to thank the owner/management for trying to make it right.
I don't write truthful or rough reviews for free stuff.
I placed my order at 6:23 and it is now 7:30 and no food. I ordered from here by reading the reviews and so far I am disappointed. I called and asked if my order had left for delivery the person who answered said yes that was 15 minutes ago and they are about mile or so from my house. Hope the food is worth it. Well, the food finally arrived. Yes it was worth it in my opinion. Great food guys; work on your delivery time. My little man loved the chicken fried rice and the pepper steak was up to par.
Overall great food. When it gets busy, however, expect to wait an additional 30 minutes or an hour just to pick it up
Great Wall is a US Meal Delivery based in Edmond, Oklahoma. Great Wall is located at 1020 N Santa Fe Ave, Edmond, OK 73003, USA.
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