Things were starting to get better with this gym, then again it wasn't opened until 5:30 today. Why is this so hard for you all to fix? No one at this gym seems to care too much to fix this either. The customer service at this place is the worst I have ever experienced.
Since Golds Gym took it over and with in the last couple months there has been a great improvement in overall cleanliness, friendliness and environment. Housekeepers are always wiping things down
Awesome gym! Great open space and friendly people. Many options inside gym, favorite is the punching bags. Jimmy is the best help there showed me the ropes
Cleanest and nicest gym I've ever been a member at. This gym had made leaps and bounds the past 6 months to make sure my experience has been wonderful, and it has been just that. Weights are always put up, the gym floor is always clean, and the staff is much nicer than they used to be. I have recommended it to all of my friends and will continue to do just that!
Stay away from this gym! The place is completely filthy. The equipment is covered in dust and sweat, the floors in the weight room are disgusting. The locker rooms are dirty. Trash is often full and cleaning spray is always empty. Gym is supposed to open at 5:00 am and on more than 3 occasions now, no one shows up to open it. I think planet fitness just found another member.
Good gym.
nice basketball court.
plenty of equipment
So today I just cancelled my membership to Gold's Gym. And here's why. I recently signed my wife up as an additional family member on my plan. Before talking to a coach, signing a contract, receiving a barcode, they proceeded to take out the money for her dues. And like I said this is all before she even stepped foot inside the gym for consultation and fitness test or sign paperwork. After coming home from a training I found out she went ahead and join another gym with one of her girlfriends. Who live closer to us and had a better schedule. For me no big deal I'll just go down there and cancel your membership and receive the money back or at least get it put on my dues. So I came down to the Gold's Gym I signed her up at to take her off my account and receive the money that was taking out for her dues and was told that I was not going to be able to get that back due to it being over 30-day money-back guarantee. Which we were never told about on top of that I would think that a 30-day money-back guarantee would be on the start date of the contract signing which never happened. This is the second time I've had a hard time getting my funds back from Gold's Gym I was double charge a few years ago and it felt like it took a Act of God to get those funds back. Gold's Gym has always had a reputation of quick to take your money very slow to give it back. But I didn't listen to that. Because with me being military having a Gold's Gym in every town was a great Plus. I've been a member for quite some time and I'm really sorry to leave this place under these kind of conditions but I have to given no choice. I feel like they really don't care about their customers or retention rates there's a big Kids on the Block when it comes to the fitness world so they feel have the leverage to do so. So at this point all I can do is share my experience to all who will listen and hope to curve anyone from going through the same experience I went through. Cuz sometimes Everything That Glitters ain't always Gold.
Gold S Gym is a US Gym based in Edmond, Oklahoma. Gold S Gym is located at 2121 W Danforth Rd, Edmond, OK 73003, USA.
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