I rate this gym as a 1 star gym. Good clean facility. However the their customer service is poor. Specifically Xavier the manager is very hard to work with. Since day 1 I have had bad experiences with him. Like many others the cancellation process is horrible in addition Xavier is very disrespectful. I was harassed and mistreated. I was a paying customer and member for several Months and up to date. I invited a guess and my guess was offended by him. I reached out the the manager of the Britton location and he was no help at all. He and it seems like the top people are ok with their management mistreating and disrespecting customers. If you are considering a gym to become a member at I recommend 10gym in Edmond as they treat you more professionally and kindly and just overall better to work with. DO NOT and I repeat DO NOT sign up at any of the Oklahoma fitness 19's especially the Edmond location. Worst mistake you can make to become fit and healthy. 10 gym, planet fitness or gold's gym, preferably 10gym is what I prefer. Thanks
No customer loyalty at all. I thought I had cancelled over a year before, and I discovered that Fitness 19 in Edmond had been charging my card for the last 18 months. I realized this when they charged a monthly fee and an annual fee at the same time to my card. I called that day asking for a refund of just those two transactions, and they won't do it. They've been siphoning off of me for the last 18 months, the least they could do is refund me for the current month. They said they also cannot cancel over the phone. If you cancel, monitor your bank account.
Worst costumer service they signed me up over the phone never told me about the 73 dollar anual fee even though I told the person I was only going to be here for 3 months. Go there they tell me they can't refund me and I can't cancel my account with out the general manager being there which I can't make because I woke 9 to 9 everyday except for Sunday's. I recommend not going there so you don't get screwed over cheap isn't always the best go to golds gym instead and pay 34 a month they won't screw you over like fitness 19 does.
Awesome gym. Close to home. Easy to get in and out.
Edit: I did go talk to the manager told me nothing could be done to get my money back. So this month I payed 103 dollars just for a 9 dollar membership 20 for two people 73 annual fee and 10 dollar cancellation. So this whole summer I payed almost 200 dollars.
Great location for people in the city. Amazing gym etiquette all around. Dumbbells always re-racked, same with the plates, and people always willing to let you work in.
Fitness 19 is a US Gym based in Edmond, Oklahoma. Fitness 19 is located at 58 E 15th St, Edmond, OK 73013, USA.
Please contact with Fitness 19 using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Fitness 19 opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Gym in Edmond